CONSIGNMENT DROP-OFFS OPEN FOR:

• Light weight coats - size 3X and above
• Jean jackets - size 2X and above
• Menswear - especially workwear and quality brands above size 2X
• Faux fur jackets - above size 2X
• Sweater vests - all sizes
• Jeans (barrel, wide leg, vintage) - size 2X and above
• Cords - all sizes
• Levi’s, wranglers, carhartts - all sizes
• Jumpsuits / overalls - all sizes
• Vintage graphic tees - all sizes
• Coats with hoods
• Dresses - all sizes (natural fibres)
• Leopard print - everything (natural fibre fabric)
• Vintage - natural fibre above size 3X - including leather jackets. Maybe vintage fur. Faux fur for sure
• Slow fashion brands (see brands we love page) - all sizes
• Belts - especially leather and braided
• SUPER SPECIAL STUFF (weddings, prom, other fancy event wear!)

Large walk-ins won't be accepted - email us at hello@shopfatsisters.com.

ITEMS MUST BE FRESHLY LAUNDERED and in excellent to new condition.

REMINDER - we have a preference for high quality, natural fibre fabrics.

NOT ACCEPTING THE FOLLOWING:

• Blouses and feminine shirts - NONE
• Purses
• Most accessories
• Skinny or straight leg jeans
• Most items in size XL unless they're slow fashion
• Shoes (all shoes / sandals) (unless size 11 or above or Doc Martens or high quality boots)
• Business casual (pants, blazers) UNLESS they're cool (like plaid but not black)

Yes! But not the whole shop. We have some items available - including curated style bundles.

Watch our social media for product posts. We're starting to update slow fashion and hard to find sizes.

The majority of products are no longer on the website due to capacity constraints.

You can't right now. We're accepting walk-ins on a VERY limited basis. Email us if you have a LARGE drop-off.

6X-XL.

If you're looking for something specific and want to know if we have options, send us a message and we'll give more context.

Our stock is changing daily - so you'll have to come check it out!

We promise there are options.

You can find us at 1808 Government Street.

We are open Wednesday to Saturday noon to 6pm and Sunday noon to 5pm.

There is free parking on Chatham and Discovery (1 hour spots).

There are also 6 spots in front of the shop on government (City - paid), and there is a Robbins lot on Chatham (by Marks).

There is 1 hour free parking at the centennial square parking lot on Fisgard (it's a 4 minute walk to the shop)

100% definitely. If you're thinking about donating to Value Village or Salvation Army, etc. Consider donating to us instead!

We accept donations of any clothing sizes 1X and above - you can drop off anytime or we can come pick them up!

If you don't have capacity to sort and box or bag - just let us know and we are happy to come help (whether it's 1 box or 100). If you have a friend of family member who needs help to de-stash - tell them about us! Use the contact form to get in touch.

What do we do with donations?

If your donations are in AMAZING condition - we will sell them and we take the profit (which REALLY helps us in this start-up phase of the business).

If the items are just okay, we may not sell them and we'll re-donate them to people in need and/or organizations we support.

We might also choose to sell them at a lower price to increase accessibility and donate the proceeds (minus an admin fee) to other organizations (like the food bank) that don't accept clothing donations.

As we become more profitable we plan to scale the amount we donate externally. Right now, you can expect your donations help us pay our bills (including wages) - so THANK YOU. We are so grateful for your support.

We want items that align with our brand vision - which is classic, eclectic, fun. (Get a better idea by checking out our Pinterest boards linked at the footer bar).

You might think - that's pretty subjective - and you're right. It is. So here's a list of what we DO want to get and what we DON'T:

DO:

• Slow fashion brands (think Eileen Fisher, Nettles Tale, Free Label, Wray...)
• Masc and femme styles
• Straight and wide leg denim
• Quality basics
• Quality tees
• Wide width shoes
• Layerable things (like vests!)
• Outerwear
• Natural fabrics - especially vintage
• 80s, 90s, 2000s vintage - especially 2X and above
• Party wear (but not formal wear)

We DON'T want:

• Polyester patterns (some exceptions)
• Outdated styles (skinny jeans, cold shoulder tops/dresses, rhinestones (unless it's "cool")
• Styles from 2006-2018
• Dirty, damaged items
• Hairy items
• Formal wear (like grad or wedding dresses - cocktail dresses are a YES!)
• Anything that falls into the - why do they think fat people aren't stylish category (tik tok can help..)
• Brands like SHEIN, garage, george, ardene - other ultra fast fashion brands
• Shoes and purses (unless they're docs - not a good seller for us)

Please don't be offended or deterred if we don't take your items. Sometimes we might have enough of that size or style, or we might just be at capacity.

If something isn’t listed here just reach out. We’re willing to try new items (like maternity? lingerie?)

Here’s what you can expect:

Step one: fill out our contract (complete online or in-store).

Step two: book an appointment online. ​

Step three: gather the items you want to try and consign or request a donation pick-up (pick-ups are automatically considered donations and not eligible for consignment).

Step four: wait while we review your items. We might assess and select when you drop off - but we might need a day or ten too. If you leave your items with us watch your inbox (or junk mail) for a ‘we’re ready!” email. 

You'll get a summary of what we kept and an ask to pick-up or a thank you for donating (depending on what you selected in the contract).

Step five: wait some more while we price, list, and sell your items! You get 0-40% of what the items sell for (depending on what you chose).

Step six: check your online account to see what your balance is and come use it in store or get and e-transfer. It’s your responsibility to sign up for the account (it'll be in the next steps email) or click here.

No, nope. No matter what you will not get your items back after it’s been accepted for consignment.

If you’re not 100% sure you want to consign, consider holding onto your items for a bit longer - or come to grips with the reality that you would have to re-buy your own clothes to get them back (if someone else hasn't already!) We donate all expired inventory to our preferred local charities. 

(When you drop off - if you choose to not donate - you can get back any clothes that we don't select for consignment)

If we notice your items are damaged AFTER inventorying them - and we deem them un-sellable - we will donate them. You won't get them back. No backsies (even if it's something we missed originally).

If you REALLY want something(s) back - you are welcome to come by and find them item(s) in the shop and we can adjust the inventory. We just don't have capacity to provide this service. (Exceptions for special occasion wear - like wedding / prom)

There are some shops in town who offer a contract term - they might be a better fit if you'd like your items back.

Send me an email requesting a payout. Ideally respond to the contract submission so I know it’s really you.

Hello@shopfatsisters.com

YOU WILL NOT GET AN AUTOMATIC PAY-OUT.

You can sign-up for a vendor account on our website to see the status of your items and the amount we owe you. You’ll also get an email with instructions after you submit the contract with these same details. 

All payouts are sent via e-transfer or kept as store credit.

WE WILL NOT GIVE YOU CASH.

We plan to donate to Burnside Boutique and Plenty Collective.

Donations may be in the form of clothing or money. This will change as we evolve.

If you have suggestions on other organizations we should support - let us know!

You can! But, we’ll just give you a “yeah, looks like it’s worth the trip!” or a “hmmm, it’s hard to tell what we would keep - but feel free to bring them in for better inspection.” 

We can also pick-up your items for you, but then you’re choosing to donate them (you will not get any money or credit in exchange) ​pick up.

Donations help in two major ways:

1. You'll get a wider range of prices - and help us increase accessibility.
2. You'll increase our cashflow and allow us to pay ourselves and bring you more fat-focused items.

If you would regularly donate to another for-profit organization, consider choosing us instead. We're kind, only minorly greedy and working against systemic-oppression to reject the bigotry that we learned. The administrative efforts on donations is less burdensome too - and allows us to spend more time prioritizing making things better for YOU.

Sign-up or login here https://shopfatsisters.com/apps/vendor-portal/login

Usually no. But there are some exceptions. Email us and we'll try to accommodate - but you'll have to be patient with us (we're balancing a lot right now).

It's easier for us to prioritize donation pick-ups because I can send my husband to help. If you need us to go through your items, it will require one or both of the sisters and that creates a bottleneck.

Consider if you really need to consign or if a donation would work for you. Or, if you can have your consignments ready and you don't require us to sort - we can arrange more quickly.

If you have vintage from the 80s, 90s and 00s that are size 3X and above - and need help - then YES we can come to your house.

You bet - follow the same process and send us a message via email - hello@shopfatsisters.com.

If you cover the cost of the shipping, we're happy to take your items. We recommend the flat rate boxes from Canada Post or Max Courier if you live in the lower mainland.

If you'd like to donate via mail - we'll cover the cost of shipping.

YES! We are ready for your super special wear. You still need to complete the consignment contract.

We can make exceptions for giving items back if you'd like. We expect these items will take longer to sell.

All sales are final. No exchanges, no returns.

Yes! We ship across Canada for $15 and we provide local pick-up. We've removed most products from our website but if you see something you like on our social media DM us!

We sure do! We work with both brands and stores - on either a consignment or buy-out model.

Email us for more details. If you'd like a buy-out over consignment it's got to be a banger deal for us.

Brands and shops across Canada (and locally) have chosen to work with us to:

• Amplify their brand reach
• Allow people to try-on items to become loyal to your brand
• Blow out remaining stock
• Support us

Can't wait to hear from you.

You bet. If you're clearing someone's estate we'd love to work with you.

Contact us and we can talk about what works best for your needs. We've worked with families to:

• Pick-up large volumes of plus size donations
• Arrange for large volumes of plus size consignment drop-offs
• Buy and pick-up large volumes of plus size clothes.

If you're not sure which is right for you - here's some info that can help.

• If the clothes are not freshly laundered and you don't have capacity to launder - we recommend donating. We'll launder, sort and repair your loved ones items and give them lovely new homes.
• If the clothes are vintage and in excellent condition and clean (not musty, not mothy) and your loved-one would have loved to support us, consider consigning or donating.
• If you'd rather not wait for items to sell - we can discuss a buy-out. If you want us to take everything sight unseen - we want to know size, brands, condition at a high level and you set a price. To take things sight unseen the price needs to reflect the risk we take (estimate $1-3 per item if you're counting or pick a price that feels right to you). If you're expecting more per piece, we can come do an item by item assessment and only take what we think we'd sell.
• For the take-it-all option, assume that we'll re-donate at least half of the items to one of our donation partners. And, if you were to hire a junk removal company they'll charge you by the pound - sometimes it makes more sense to make large pick-ups a donation. You save the headache and we trade our time for your items.

This can be a stressful and challenging time - we'd love to be part of your loved ones story. Send us a note on the 'contact us' page or email us at hello@shopfatsisters.com

Yes! You can buy giftcards in store or online in a bunch of denominations.

Find them here online.